Terms of Service

Agreement to These Terms

By using the TruResults Services LLC website or requesting service from us, you agree to these Terms of Service. If you do not agree, please do not use our website or services. TruResults Services LLC (“TruResults,” “we,” “us”) is a family-owned heating, air conditioning, and refrigeration company based in Humble, Texas.

Our Services

We provide residential and commercial heating, air conditioning, and refrigeration services in Humble and the greater Houston area, including repair, installation, and maintenance of HVAC systems, ice machines, walk-in coolers and freezers, and related equipment.

Scheduling is confirmed by a real person. Requests made through our website, our phone system, or our AI receptionist are service requests, not confirmed appointments, until we contact you and confirm a date and time. We do our best to accommodate requested times, including emergency service, but availability can change.

Estimates & Pricing

We test to find the real cause of the problem and give you a straight price quote before any repair work begins, so you know what you are paying for before you decide. Our published diagnostic fee is $79.99 — and if you approve the repair at the time of service, that fee is waived. Estimates are based on the conditions we can see at the time of the visit; if we find additional problems once work begins, we will explain them and get your approval before doing any additional work.

Text Messaging Terms

TruResults Services operates a text messaging program for service follow-ups, confirmations, and alerts related to your service request. By giving us your mobile number and agreeing to receive texts — for example, when our receptionist asks during your call whether texting your number is okay and you agree, when you text us first, or when you ask for service updates by text — you consent to receive these messages.

• Message frequency varies by service interaction and is limited to what your request requires.
• Message and data rates may apply, depending on your mobile carrier and plan.
• Reply STOP to end messages at any time. Reply HELP for help.
• Carriers are not liable for delayed or undelivered messages.

Website Use

The content on this website is provided for general information about our company and services. You agree to use the website lawfully and not to misuse it — for example, by attempting to disrupt it, submitting false information, or using it for any unauthorized purpose. We may update or change the website at any time without notice.

Limitation of Liability

To the fullest extent permitted by law, TruResults Services LLC is not liable for indirect, incidental, or consequential damages arising from the use of this website. Nothing in these terms limits liability that cannot be limited under applicable law. If you have a concern about service we performed, please contact us — we stand behind our work and will work with you to make it right.

Governing Law

These terms are governed by the laws of the State of Texas. Any dispute related to these terms or our services will be handled in the courts of Harris County, Texas, unless otherwise required by law.

Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will post the updated version on this page and change the effective date above. Continuing to use our website or services after an update means you accept the revised terms.

Contact Us

Questions about these terms? Contact TruResults Services LLC:
Call or text: (832) 605-5410
Email: jdavila@truresultshvacr.com
Mail: PO Box 14776, Humble, TX 77347

Licensed & insured · Texas HVAC Contractor License TACLB139325C · Se Habla Español.